All you need is an internet-connected device with a microphone and camera.

We are excited to offer this convenient and safe option, so that you can continue receiving the high-quality personalized care you expect from Wayzata Children's Clinic.

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What types of visits can be done via telehealth virtual visits?

Visits for illness, behavior, mental health, medication management, rashes, lactation follow-ups, and more may be completed via telehealth. Additionally, your provider can discuss concerns for COVID-19 as well and can determine whether an in-person visit is suggested.

Due to Minnesota state license restrictions, our clinic is only able to schedule telehealth visits with patients who are physically located in the state of Minnesota when the visit takes place.

Are there visits you cannot do over telehealth?
Yes, including visits with patients who are located outside of Minnesota when their visit occurs. However, if possible, we will try to treat your child without having an in-person visit. If your provider recommends an in-person clinic visit to examine your child, we will coordinate with you carefully. If a telehealth virtual visit results in an in-person clinic visit, you will only receive one office charge for the time spent.

What do I need for a telehealth virtual visit?

An internet-connected device with a camera and microphone such as a smartphone, a tablet, or a computer. After your telehealth virtual visit is scheduled, you will receive verbal instructions from your scheduler outlining how to easily connect with your provider at our virtual waiting room. You don't need to create an account or download anything to connect.

If your telehealth virtual visit is for an illness, try to have a flashlight available to assist your provider in assessing your child's mouth and throat, if needed. A thermometer and a home scale are useful to have on hand as well.

Can you help me if I'm having technical issues?

Yes! You an avoid common problems by:

Allowing camera and microphone access if you receive a pop-up message in your internet browser.
Using the most recent version of Chrome, Firefox, Safari, or Microsoft Edge.
Using a Wi-Fi connection instead of mobile data on a mobile device.

If needed, we can connect via phone to provide other specific assistance.

What should I do at my telehealth visit appointment time?

Our schedulers will provide the website address for our virtual waiting room. Alternatively, you may click your provider below to join their waiting room. If a provider does not see that you've checked in at your appointment time, you may receive a text or email invitation.

Will I be charged for this visit?

Just like an in-person clinic visit, a charge will be sent to your insurance. Most carriers cover virtual visits, but we encourage you to check with them to confirm.